Adult Protective Services   1-800-252-5400 


AMERICAN RED CROSS   1-800-785-7851

Centers for Disease Control and Prevention   1-800-232-4636   

Center for Medicare and Medicaid   1-800-MEDICARE   (1-800-633-4227)


FEMA   1-800-621-3362   

Legal Hotline for Older Texas   1-800-622-2520   

Medicare Hotline   1-800-633-4227   

Office of Homeland Security and Emergency Management (RGV)   1-202-282-8000   

Poison Control Center   1-800-222-1222   

South Central Pension Project (Pension Information Counseling and Assistance)   1-800-443-2528   

Texas Attorney General – Consumer Protection Hotline   1-800-621-0508   

Texas Abuse/Neglect Hotline (APS)   1-800-252-5400   

Texas Area Agencies on Aging:  

Lower Rio Grande Valley Area Agency on Aging (Serving the Counties of Cameron, Hidalgo, and Willacy)   1-800-365-6131 or (956) 682-3481, ext. 412    

South Texas Area Agency on Aging   (Serving Starr County)   1-800-292-5426  or (956) 722-3995   

Texas Department of Aging and Disability (Complaints)   1-800-458-9598 or e-mail to

Texas Department of Aging and Disability Services (General Information)   1-800-252-9240   

Texas DADS Regional Office (Region 11) Regional Director – Paul T. Ebrom   (965) 316-8341   

Texas Medicaid Client Hotline   1-800-335-8957   

Transportation Registry for Emergency Evacuation: Dial 2-1-1

Starr County Memorial Hospital   (956) 487-5561   

Hidalgo County Emergency Management   (956) 318-2615   

Cameron County Office of Emergency Management & Homeland Security

CALL CENTER: (956) 546-HELP (4357)   

Willacy County Emergency Services   (956) 689-5456